Refund Policy for AAB Firm
Last Updated: May 2, 2025
At Advanced Accounting and Bookkeeping LLC, we strive to ensure your satisfaction with our services. This Refund Policy outlines the conditions under which refunds may be requested for services purchased through aabfirm.com. Please read this policy carefully before engaging with our services.
1. General Refund Conditions
Refunds are evaluated on a case-by-case basis and are subject to the terms outlined in this policy. To be eligible for a refund, you must contact us within the specified timeframe and provide a valid reason for your request.
2. Eligible Services
Refunds may be available for the following services, subject to the conditions below:
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Consulting Services: If you are dissatisfied with the quality of our consulting services, you may request a refund within 7 days of the service delivery date, provided the service has not been fully completed.
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Subscription-Based Services: For recurring subscriptions, you may cancel at any time, and no further charges will be applied. Refunds for the current billing cycle are not available unless the service was not provided as agreed.
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Digital Products: Digital products (e.g., reports or templates) are non-refundable unless the product is defective or not as described.
3. Non-Refundable Services
The following are not eligible for refunds:
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Services that have been fully completed or delivered as agreed.
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Customized services tailored specifically for you.
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Any services used beyond the refund eligibility period.
4. Refund Request Process
To request a refund, please follow these steps:
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Contact us at info@aabfirm.com with your order details, including your name, order number, and reason for the refund request.
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Submit your request within the eligible timeframe (e.g., 7 days for consulting services).
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Our team will review your request and respond within 5 business days.
If approved, refunds will be processed to the original payment method within 10 business days.
5. Cancellations
You may cancel any ongoing services by contacting us at support@aabfirm.com. Cancellations do not automatically qualify for a refund unless they meet the criteria outlined in this policy.
6. Defective or Incorrect Services
If you receive a service or product that is defective, not as described, or otherwise fails to meet our agreed standards, please contact us immediately. We will work to resolve the issue, which may include providing a replacement, correction, or refund at our discretion.
7. Changes to This Policy
We may update this Refund Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Please review this policy periodically.
8. Contact Us
If you have questions or need assistance with a refund request, please reach out to us at:
Advanced Accounting Bookkeeping LLC
Email: info@aabfirm.com
Address: 404 Washington Avenue suite #650-19 Miami Beach, FL 33139